Atelier Festive Edit•Complimentary Silk Gift Box on Orders Above ₹3,000•Insured Pan-India Express•Guaranteed Master Guild Authenticity
Guidance on our generational artisanal craftsmanship, white-glove transit protocol, payment terms, and archival storage.
Every piece is hand-embroidered by generational artisans in Rajasthan, Gujarat, and Uttar Pradesh. Our craft guilds utilize authentic techniques including Zardozi (metallic copper/brass badla wire), Gota Patti applique work, Dabka, and hand-strung musical brass ghungroos on premium crimson and emerald velvet backings.
Yes. Our creations are designed as heirloom keepsakes. We utilize lacquered solid brass bells that resist tarnishing, high-grade faux seed pearls that do not flake, and reinforced double-stitched cotton-twill borders to ensure your toran endures for generations of Diwali and celebratory welcomes.
Orders are dispatched within 24 to 48 hours from our Mumbai atelier. Transit via our insured logistics partners (BlueDart, Delhivery) typically takes 2–4 business days for Mumbai, Delhi-NCR, Bengaluru, and Pune, and 4–6 business days for all other Indian pin codes.
Each toran is wrapped in acid-free tissue, nestled inside a protective cloth dust pouch, and sealed inside a rigid, tamper-evident archival gift box to prevent crushing or thread snagging during transit.
Yes, Cash on Delivery is supported for verified residential pin codes up to ₹5,000 INR per order. For orders above ₹5,000, we accept secure prepaid payments via Razorpay (UPI, Google Pay, Credit/Debit Cards, and Netbanking) with 256-bit bank-grade encryption.
All digital transactions are processed through Razorpay’s PCI-DSS Level 1 certified gateway. Hunar Arts does not store or process your card numbers, CVVs, or bank credentials at any stage.
Do not machine wash or dry clean. Gently dust with a soft, clean camel-hair brush or dry microfiber cloth. After the celebrations, store flat inside the provided cloth dust pouch in a cool, moisture-free closet away from direct sunlight.
Because our pieces are handcrafted in limited batches, we accept returns or immediate replacements within 48 hours of delivery in the rare event of transit damage or manufacturing defect. We require a clear video recording of the unboxing for express verification.
Our concierge team is at your disposal for bespoke doorway dimensions, bulk festive gifting, and status updates.
